PRIVACY POLICY
1. DATA RETENTION
1.1 Profile Buddy shall retain the Data of the User for as long as it is necessary for the purposes set forth under this Policy and for the provision of services of the Platform or as required under the applicable Indian law.
1.2 Profile Buddy shall only retain the Data post-termination for backup, archiving, prevention of fraud and abuse, analytics, to improve the services offered on the Platform or such Data to the extent necessary to be in compliance with the applicable Indian laws, to resolve disputes, if any, and to enforce the legal agreements and policies.
1.3 Any Data entered during the period of the free trial shall be deleted permanently once the free trial ends. The User shall have the option to retain the Data by opting for a paid subscription. However, the User shall also have the option to export their Data from the Platform, should they be unwilling to use the Platform.
2. DATA SECURITY
2.1 Profile Buddy has implemented and maintains physical, electronic and procedural security measures in accordance with the standards prescribed under the Indian law that are reasonably designed to help protect the integrity and the security of the Data.
2.2 Although Profile Buddy shall do its best to protect the User’s data, no security system can prevent all potential security breaches and therefore, Profile Buddy cannot guarantee the security of Data transmitted to the Platform and the User hereby acknowledges that any transmission is at their own risk. Once Profile Buddy has received information from a User, Profile Buddy shall use strict procedures and security features that are appropriate to the type of Data the User has provided to try to prevent unauthorized Processing such as unauthorized access, disclosure, alteration or removal of Data.
2.3 In the event the Profile Buddy becomes aware of any security breach that affects any personal Data held or stored by the Profile Buddy in connection with the services, the Profile Buddy shall adopt adequate efforts to communicate the details of the same to the Users, without undue delay.
3. DATA SHARING
3.1 PROFILE BUDDY’S AFFILIATES & AUTHORIZED REPRESENTATIVES
3.1.1 Profile Buddy may share the User’s Data to its employees on a ‘need to know’ basis and shall ensure that such employees are under the strict obligations of confidentiality and follow the terms of this Policy.
3.1.2 As per the need and requirements, Profile Buddy may share the Data with its group companies. Profile Buddy shall ensure that such companies comply with this Policy.
3.2 THIRD-PARTY SERVICE PROVIDERS
3.2.1 Profile Buddy shares the User’s Data with authorized third-party service providers that Profile Buddy engages, such as, without limitation:
· Marketing or advertising partners
· Web analytics providers to understand the User’s behavior, improve existing and/or develop new features. The privacy policy of these third parties are applicable on the Data Processed by them. They may combine the User’s Data with other Processed Data to conduct studies and/or analytics.
· Applications such as Freshworks, Calendly, WhatsApp, etc. for a more transparent and smooth way of communication with the User.
3.2.2 Payment Gateways - Any payments processed via the Platform are subject to terms of use and the privacy policy of the applicable third party payment gateways. Please note that Profile Buddy does not process or store any such information. For additional information, it is recommended that you review such a third-party payment processor's Privacy Policy.
4. DISCLAIMER
4.1 Profile Buddy makes no representation or warranty as to maintaining or storing immediate backup copies of the Data submitted by the User. The User must ensure that they have maintained the immediate backup copy of their Data in the event the Platform malfunctions or fails or crashes for any reason whatsoever.
4.2 Notwithstanding anything contained in this Policy or elsewhere, Profile Buddy shall not be held responsible for any loss, damage or misuse of the Data collected, if such loss, damage or misuse is attributable to any event that is beyond the reasonable control which shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, and any other similar events not within the control of Profile Buddy .
4.3 The Users acknowledge and understand that the internet is inherently insecure, and Profile Buddy cannot prevent and shall not be responsible for any interception or ‘hacking’ of the Data collected by unauthorized third parties, which may be beyond the reasonable control of Profile Buddy .
4.4 Profile Buddy reserves the right to modify the pricing of the Platform, its validity, inclusions, exclusions, etc. at any point of time at their sole discretion.
4.5 Profile Buddy constantly works on improving the Platform to make it more efficient for the Users. Hence, Profile Buddy reserves the right to update and/or change the Platform at any point of time at their sole discretion.
4.6 Profile Buddy reserves the right to delete/ban/prohibit any User and its account along with the User’s Data in the event of the User’s non–payment of the subscription charges within the prescribed time frame, non – compliance with the terms and conditions set forth in the End User License Agreement and Terms of Service, User’s failure of KYC procedure, in the event Profile Buddy suspects the User of being involved in any suspicious activities on the Platform and such other reason at the sole discretion of Profile Buddy .
5. LINKS
5.1 The Platform, from time to time, may contain some links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
6. RIGHT TO AMEND
6.1 Profile Buddy reserves the right to modify, amend and change this Policy from time to time at their sole discretion. The “Last Updated” section on the top of the Policy shall indicate the latest date on which such modification occurred.
6.2 The User’s continued usage of the Platform shall indicate that the User is consenting to the updated Policy of Profile Buddy .
6.3 While Profile Buddy shall make reasonable efforts to keep the User informed of such changes, it is advised that the User review this Policy periodically while using the Platform to ensure they are aware of the latest changes, if any.
7. ALERTS, UPDATES AND COMMUNICATIONS
7.1 Profile Buddy shall reserve the right to contact the Users for purposes, including but not limited to verification, notifying the Users of any new feature or any other such information which Profile Buddy perceives might be useful for the Users.
7.2 Any communication made to the registered email ID or phone number of the User by Profile Buddy , notice or notification via or within the Platform shall constitute as legal communication and notice made to the User.
7.3 Profile Buddy shall reserve the right to communicate, alert and/or notify the Users through email, phone call, text message, letter, WhatsApp, Telegram or any other social media applications which the User may link to the Platform.
8. GOVERNING LAW & DISPUTE RESOLUTION
8.1 This Agreement shall be governed and construed in accordance with the laws of India and the courts and tribunals at Rajkot shall have the exclusive jurisdiction.
8.2 Any disputes, controversies or claims arising out of this Agreement shall be submitted to arbitration to seek a resolution in accordance with the provisions of the Arbitration and Conciliation Act, 1996. A sole arbitrator shall be appointed Profile Buddy and the proceedings shall be conducted in the English language.
8.3 The Parties shall keep the arbitration confidential and not disclose the same to any individual or legal entity, other than on a need to know basis, unless required to do so under a valid legal order of competent jurisdiction.